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SMS software cost & satisfaction benchmarks


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Img URL | Vendor | Reputation change ▾ | Monthly cost ▾ | Cost-to-revenue ratio ▾ | Pricing disparity | % brands get incentives ▾ | NPS score ▾ | % brands would switch ▾ |
---|---|---|---|---|---|---|---|---|
https://vendorpricetransparency.com/wp-content/uploads/2025/01/postscript-logo.png | Postscript | S | 6BGYP | 0.R | CDC | DA | D | PL |
https://vendorpricetransparency.com/wp-content/uploads/2025/01/attentive-logo.png | Attentive | K | VQV21 | T.1 | 0RI | VX | Q | YD |
https://vendorpricetransparency.com/wp-content/uploads/2025/01/omnisend-logo.png | Omnisend | A | PYXSA | 2.P | O3L | D5 | K | 8Q |
https://vendorpricetransparency.com/wp-content/uploads/2024/05/image-3.png | Yotpo | D | 1DQO1 | 0.M | AG1 | KK | Q | YC |
https://vendorpricetransparency.com/wp-content/uploads/2025/01/manychat-log.png | ManyChat | L | EPPZ2 | 0.Y | 07C | US | S | XS |
https://vendorpricetransparency.com/wp-content/uploads/2024/05/image-2.png | Klaviyo | X | 7WGJ3 | 0.K | FS2 | RH | T | AT |
https://vendorpricetransparency.com/wp-content/uploads/2025/01/plus-many-more-vendors-logo-placeholder.png | many more | CTA | CTA | CTA | CTA | CTA | CTA | CTA |

Pricing data can vary depending on brand usage, features deployed and service level. Use filters to control for these and other variables.

SMS software VPT grid


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SMS software market share


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SMS software cost by brand size


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